*grumble*
So, I call them today asking where my order is : mailed the 17th of March and they cashed the check on the 23rd so... Where's my stuff? They informed me there is no order through them since, um when I ordered Outi's stuff I believe. They want me to send a copy of the check from the bank- both front and back-and include a note stating, this is a quote by phone, "Unable to locate order. Copy of canceled check." And of course my credit union charges a fee for this lovely little copy. Not much mind you , but not the point. And my "little note" will say as much.
I ordered because of an email from them , (I subscribe to all newsletter/sale related stuff) with an offer of- if you order $25 worth of stuff -the shipping is free. And let me tell you their shipping is steep so I jumped on the chance.
I knew there would be problems, just had a feeling!
2 comments:
Well, bleh! I'm fighting someone on shipping and "where's my stuff" as well at the moment so I'm SO with ya. Good luck on it all - it can be quite frustrating.
Well I talked with the credit union yesterday and it was in my mailbox today. Not too shabby, maybe Herrschners could learn a thing or two.
Post a Comment